FAQ'S

About Cigtrus Products

Cigtrus is a nicotine-free, tobacco-free aroma inhaler that helps people keep the hand-to-mouth ritual—without smoke, vapor, or charging. Based on an aroma-inhaler concept that’s been used in Japan for over 40 years, Cigtrus is simple, discreet, and travel-friendly, with bold flavors designed for a satisfying inhale whenever cravings hit.

Cigtrus inhalers contain natural flavor extracts and essential oils. Depending on the flavor, this may include menthol, peppermint, citrus oils, and other plant-based extracts.

It depends on how often you use it. Most customers report several days of use per inhaler. Heavy users may finish one sooner, while occasional users may get longer.

Remove both caps (top and bottom) to allow airflow through the inhaler. Place the mouthpiece to your lips and inhale through your mouth—similar to the smoking ritual. Hold briefly, then exhale. Replace the caps between uses to help keep the aroma fresh.

Yes. Cigtrus is smokeless and non-electric, and it produces no smoke or vapor. Many customers use it in smoke-free environments such as airports, hospitals, offices, and public spaces where smoking or vaping isn’t allowed

Yes—Cigtrus can be used repeatedly. Just re-cap it and reuse as needed. Cigtrus is not refillable—when it’s done, replace it with a new one

During the day you can replace the cap and reuse as needed. However once the aromatherapy has faded you can not refill the Cigtrus. You will simply need to take out a new one.

Cigtrus is nicotine-free and tobacco-free, and it is not a vape (no smoke, no vapor, and non-electric). As a result, it is generally not subject to the same restrictions that apply to vaping products. That said, retailer policies and local rules can vary, so we recommend following any applicable state/local requirements and your store’s internal policy.

About Becoming A Wholesaler

Create a wholesale account on our Wholesale page to place orders. If you’re interested in becoming an authorized distributor (territory or multi-location supply), contact us using the form at the bottom of this page and tell us where you sell and the territory you cover. We’d love to partner with your business.

Cigtrus is nicotine-free and tobacco-free, and it is not a vape (no smoke, no vapor, and non-electric). As a result, it is generally not subject to the same restrictions that apply to vaping products. That said, retailer policies and local rules can vary, so we recommend following any applicable state/local requirements and your store’s internal policy.

Our minimum order is one box of each flavor. For new accounts, we recommend starting with our variety display, which includes 20 of each flavor (80 total units) and is ready for checkout placement. To help reduce ongoing shipping costs, we recommend a minimum opening order of $300.

Yes. You can order by individual flavor boxes or choose a variety display to start with a full flavor mix

We accept credit cards, and wire transfers. If you need specific payment terms please reach out to us and we will try our best to accommodate your request.

Yes. For starter orders, we offer a variety display that includes 20 of each flavor (80 total units)—ready for checkout placement. You can also purchase 20-count boxes, which are self-standing displays designed to sit next to the register for impulse sales.

Cigtrus performs best next to the register (impulse placement). The 20-count box is designed to stand on the counter, and the variety display is ideal for high-visibility checkout placement.

Orders typically ship within 1-2 business days after checkout. Delivery time depends on destination and carrier service.

Yes. We offer wholesale shipping in the United States, Canada, Australia, and the EU. Shipping rates and delivery times vary by destination—contact us for a quote based on your location and order size.

No. Cigtrus is non-electric, nicotine-free, and tobacco-free, and it contains natural flavor extracts and essential oils—there’s no smoke, vapor, or vape liquid. For that reason, we do not restrict purchases by age. Retailers may still choose to follow their own internal policies for in-store sales.

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